Legal aspects

For your convenience we have translated the Legal aspects from Swedish. This translation is only a view, the legal version of this document is the Swedish version.

Translated version of Legal aspects for the E-shop of Länstrafiken Sörmland.

E-shop and the domain e-butik.lanstrafiken.se is the common platform for Länstrafiken Örebro, Länstrafiken Sörmland and Västmanlands Lokaltrafik. The site is operated by the common own company Länstrafiken Mälardalen. E-butik.lanstrafiken.se/lts is the part of the site for Länstrafiken Sörmland.

Safety about personal information (personuppgifter)
Länstrafiken Sörmland is responsible for handling of the personal information given in connection with an order of travel cards for Länstrafiken Sörmland.

The personal information you are given is used by us to verify and complete your purchase of travel cards from Länstrafiken Sörmland.

According to Swedish laws you have to be 18 years old to buy via Internet. This law also apply when buying on the e-shop of Länstrafiken Sörmland.

Länstrafiken Sörmland maintains technical and organizational precautionaries to protect personal information. You are right to have information about handling of your personal information and also to request wrong information to be corrected. If you wish to have information or request information to be corrected, please contact Länstrafiken Sörmland at the address stated below:

Länstrafiken Sörmland AB
E-butiken
Tingshusplatsen 2, Box 88
611 23 Nyköping

Phone 0155-20 20 50
Fax 0155-20 20 51
VAT-number: SE 556194-6236
lt.sormland@lanstrafiken.se [1]

Payment
To be able to buy Länstrafiken Sörmlands bus cards via e-butik.lanstrafiken.se you need a computer with Internet conncetion. You can choose one of two payment methods: by credit card online or direct paying via your (Swedish) Internet bank.

When paying you are linked from the checkout to a hosted page at our payement vendor where you specify to pay with credit card or direct payment via your Internet bank. All details about your payment are handled by our PCI-DSS certified payment vendor.

Credit card
To be able to pay with card you need a bank- och credit card with VISA or MasterCard.

The payment is charged your card account at the same way as paying with the card in a shop.

Our payment vendor are licensed for Internet payment services by Visa, ”Verify by Visa” and MasterCard, ”Mastercard Secure Code”.

Since 2010-04-10, only cards with an Nordic issuer can be used.

Direct paying

To be able to use the direct paying at e-butik.lanstrafiken.se you need an Internet bank account at Handelsbanken, Nordea, SEB eller Swedbank.

Direct paying means that you are linked to yur bank from the hosted payment page. You log in and sign your payment at the same way as you handle your ordinary payments via your Internet bank.

When your payment is signed the amount are charged your account and you are linked back to us.

We are open 24/7 - are your bank that ?
The E-shop is open 24/7, but your banks opening hours can be limited during nights. It's your banks opening hours that decides if you can fulfil your purcase.

You can get more information about direct payment from your bank.

Reimbursement

Any reimbursement to customer will be done by reimbursement to the card or bank account that was used with the purcase.

Prices
All prices are given in Swedish kronor and are included VAT and freight, if not else stated. We reserve us the right to change the prices in the E-shop without preceding notifying.

Time of delivery
We tries to send your order the same day if we got at 11.00 (am) at the latest. Time of delivery can be longer during holidays.

Confirmation
As soon as we got an passed payment an confirmation is showed at your screen. We also send an confirmation to the given e-mail address.

Receipt incl. VAT of your purcase is included in the delivery.

Complaint
We allways test your products during dellivery, still a card can be demagnetised or stop working by other reasons during it's time of validity. If your card stops working during it's time of validity you will, of course, get a new card (with the same validity) without a cost. The easiest way to get a replacement card is to visit some of our Customer Centers. You find address on the site of Länstrafiken Sörmland - http://www.lanstrafiken.se/sormland [2]

You can also send in your card to us. Before sending we prefer that you contact us on below address:

Länstrafiken Sörmland, E-butiken
Box 88, 611 23 Nyköping
Phone 0155-20 20 50

lt.orebro@lanstrafiken.se [3]

Regret of purcase
When shoping at the E-shop, according to the marketing laws, you have the right to regret your purcase within 14 days. When using the regret rights shall a specific return note be filled and be enclosed the parcel in return. The customer pays the cost for the return freight.
Conditions to use the regret rights and for change goods are that the goods are unused, handled with care and are i unchanged conditon.

Reimbursement to customer will be made within 30 days after the goods are received Länstrafiken.

If you wish to use your regret rigths please contact the E-shop - Länstrafiken Sörmland according the contact page of this site.

Abuse
Länstrafiken Sörmland can block person from further use of this service if the service are abused.

Agreement
When carry out a purcase you agree to:
- that Länstrafiken Sörmland registrer information given to fulfil the purcase
- that Länstrafiken Sörmland registrer infomration about wich bus card number that are sent out.